State Farm® Insurance Agent Julie Pieper-Burns
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gerard Matheis
February 3, 2026
"We have been with Peiper-Burns State Farm for over 25 years, and Julie and team have always provided great service for both our home and auto. They are always available and willing to talk and support you through the whole incident and claims process, even after hours and on weekends. We are very appreciative of the whole team!"
"Gerard~Thank you so much for your kind words and for being a valued client of Peiper-Burns State Farm for over 25 years! The entire Pieper-Burns State Farm team truly appreciate your trust and loyalty. We're committed to providing exceptional service and support whenever you need us, and it’s wonderful to hear that our efforts have made a positive difference for you. Please don’t hesitate to reach out anytime—we’re always here to help!"
Kimberly Miley
January 28, 2026
"We appreciate the support of our local insurance agents at Pieper Burns State Farm When we needed to file a total loss claim, Jill followed up to ensure that our claim check made it to us. She was quick to suggest that we use the digital payment when we didn’t receive our check on the 13th day after it had been processed. She made the call to have the claims department reissue the payment. We were a client in need and Jill was there to help us along the way!"
"Kim~ Thank you so much for your kind words and for sharing your experience with Jill and our team at Pieper Burns State Farm. We're delighted to hear that we were able to assist you promptly and ensure your claim was handled smoothly. Providing support when you need it most is our top priority, and we're grateful for the opportunity to serve you. Please don't hesitate to reach out if you need anything else in the future!"
Staci Dunn
January 16, 2026
"Pieper-Burns State Farm has been a solid choice and my insurance rep for over 30 years! Every interaction has been amazing and they really are like “better than” good neighbors, from minor dings in the windshield from a rock, to bigger ouches, covering the people and things that matter for our family! The team is responsive, caring and outstanding at what they do. They communicate along the way and will hold your hand and walk with you through tough moments! The make recommendations to ensure stability and coverage. Thank you ladies! You are the absolute best!!!"
"Oh Staci, thank you so much for the five stars. We give you and your precious family 100 stars because you are so wonderful and kind! We are so happy you are happy with our service. It matters to us. We are glad to help you navigate your insurance world. We think YOU are the absolute best!!! Pieper-Burns State Farm "
Doug Kutzgar
December 16, 2025
"First class service here. Jill has been very helpful in getting our policies organized and online. We have 20+ policies for our company and this is going to be a big time saver"
"Thank you for your fantastic review, Doug! We're so glad we could assist in organizing your 20+ policies and save you time. Providing first-class service is our goal, and your feedback means a lot to us. Please feel free to reach out anytime you need further support!"
John Arnholt
December 5, 2025
"In this office, you get quick friendly service. You will get questions answered. If you have an accident, they are very helpful."
"Thank you so much for your kind words, John! We're delighted to hear that you experienced quick, friendly service and that our team was able to assist you promptly and effectively. Providing support and clear answers, especially during challenging times like after an accident, is very important to us. We truly appreciate your feedback and look forward to continuing to serve you!"
Christie Pace
October 29, 2025
"They are excellent to work with."
"Thank you for your wonderful review, Christie! We're delighted to hear that you found us excellent to work with. Your satisfaction means a lot to our us! We look forward to continuing to serve you!"
Ryan Stenftenagel
October 29, 2025
"Love working with this branch, everyone is personable, knowledgeable and very experienced to work with!!"
"Thank you so much for your kind words Ryan! We're delighted to hear that you enjoy working with our team. Being personable, knowledgeable, and experienced is what we strive for every day to provide the best service possible. We truly appreciate your trust and look forward to continuing to assist you!"
Sherry Monesmith
October 29, 2025
"Outstanding, friendly, personable service! The best!"
"Thank you for your fantastic review! We're thrilled to hear you had an outstanding experience with our friendly and personable service. Your kind words mean a lot to us, and we're honored to be considered the best. We look forward to continuing to serve you!"
Ann Knies
October 29, 2025
"Life is busy, so I love the proactive approach I get with the staff from this agency. Any time I’m contacted by them is for a good reason. I feel they are looking out for me."
"Ann~Thank you for your wonderful feedback! We're glad to hear that our proactive approach helps make your busy life a little easier. The Pieper-Burns State Farm team is committed to staying ahead and reaching out with your best interests in mind. We truly appreciate your trust and look forward to continuing to support you!"
Kayla Schmitt
September 29, 2025
"I absolutely love State Farm! Jill is such a gem to work with, she’s very thorough and helps with any questions you may have!"
"Thank you so much for your kind words, Kayla! We're thrilled to hear that we provided you with thorough and helpful service. We appreciate your trust in Pieper-Burns State Farm and are always here to assist with any questions you may have."
Eli Major
September 18, 2025
"Piper-Burns has been my insurance agent for a long time. They are accessible, give you proper time, and answer questions. It's easy to be comfortable with them!"
"Eli~Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our agency and that our team has been accessible and attentive to your needs. Providing excellent service and making you feel comfortable is our top priority. We truly appreciate your continued trust and support!"
Terri Ubelhor
September 5, 2025
"state farm helped us tremendously on our no fault accident. they gave us support, guidance, and complete leadership throughout the situation we were dealt with."
"Terri~ Thank you for sharing your experience! We're proud to hear that our office was able to provide you with the support and guidance you needed during such a challenging time. We're committed to being there for our customers every step of the way. If you ever need assistance in the future, please don't hesitate to reach out."
Rose Austin
August 23, 2025
"Always pleasant to work with. Just call them and they take care of everything. We have house and both vehicles covered. This review is based on recent purchase of a truck/insurance change."
"Thank you Rose! We so appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears! Pieper-Burns State Farm"
Julie Pinnick
August 11, 2025
"Wonderful professional and friendly agents. Never experienced such amazing customer service from any insurance agency before. Great coverage and rates"
"Julie~ Thank you so much for your kind words! We're thrilled to hear that our team provided you with professional and friendly service. It's our goal to offer great insurance coverage and rates while making the experience as smooth as possible. We truly appreciate your feedback and look forward to continuing to serve you!"
Carrie Belcher
July 15, 2025
"I have had State Farm for years and if you have any questions they right there to answer if you have to make a claim they stay right on top of it and keep you updated until it's all done"
"Carrie~ Thank you so much for your kind words and loyalty to State Farm! We're thrilled to hear that our team has been there for you every step of the way, providing support and keeping you informed throughout the claims process. Your satisfaction is our top priority, and we truly appreciate your trust in us over the years!"
Eric Curtis II
July 11, 2025
"It went very smooth. Love this branch"
"Thank you so much Eric, for your 5-star review! We're thrilled to hear that your experience went very smooth and that you love working with our agency. We appreciate your support and look forward to serving you again!"
Jill Persohn
July 8, 2025
"We have been customers of Pieper Burns for almost 30 years. Julie and Jill definitely went above and beyond ! We were on vacation when our car was totaled. They made themselves available after hours, were compassionate, answered all our questions, walked us through every step of the process and even helped us to expedite the claim. Our family thanks them for their excellent service!"
"Jill~ Thank you so much for your kind words and for being a valued customer of Pieper Burns for nearly 30 years! We’re thrilled to hear that Julie and Jill were able to provide compassionate and attentive support during such a difficult time. It means a lot to us that they could make the process easier for you, even after hours. Your family’s trust and appreciation inspire us to continue delivering excellent service. Please don’t hesitate to reach out if you ever need anything in the future!"
Cathy Riley
July 8, 2025
"I appreciate how thoroughly they answer my questions and clarify parts of my policy. Excellent customer service!"
"Thank you so much for your kind words, Cathy! We're delighted to hear that our team was able to thoroughly answer your questions and clarify your policy. Providing excellent customer service is our top priority, and your feedback means a lot to us. Please don't hesitate to reach out if you need anything else!"
Susan Larche
July 1, 2025
"Excellent customer service! Was in an accident and they were on it!!! Sarah is always responsive when you call. Highly recommend them!! They are one of the good ones!!"
"Thank you so much Susan for your kind words and recommendation! We're glad to hear that Sarah and our team were able to support you promptly after your accident. Providing excellent customer service is our top priority, and your feedback means a lot to us. If you ever need anything else, don’t hesitate to reach out!"
Deena Mokris
March 31, 2025
"Julie was very quick to respond. I had a fence torn down by storms. I was able to get an estimate of replacement and a check for the cost on the second business day after it occurred on the weekend. Very satisfied with the service and would recommend Julie for your insurance needs."
"Deena,~ Thank you so much for your kind words! We're thrilled to hear that Julie was able to assist you so promptly after the storm. It's great to know that you felt supported throughout the process and that you were satisfied with the service. Your recommendation means a lot to us! If you need anything else in the future, please don't hesitate to reach out."
Alexandra Chamberlain
March 27, 2025
"Julie and her team are AMAZING. point blank. I had my first ever claim this week due to a fallen tree branch onto my car and this was by far the easiest, most stress free process I've ever been through. I made one call and one visit for an estimate from a local auto body shop and Julie's team took it from there - I now have my car already slotted for repairs along with a rental car ready for me. I didn't have to go back and forth with anyone, Julie's team took care of everything for me. From this self-employed busy momma of a toddler, I can't say thank you enough to this team."
"Thank you so much for your wonderful review! We’re thrilled to hear that our team was able to make your claims process so easy and stress-free. It's always our goal to provide exceptional service, especially for busy clients like you. Your kind words truly motivate us to keep doing our best. If you ever need anything else in the future, don’t hesitate to reach out. Wishing you and your little one all the best!"
Brandon Ferguson
March 19, 2025
"Piper Burns State Farm has been amazing to me and my family. They’re always so personable and nice. Highly recommend."
"Thank you so much for your wonderful review, Brandon! We’re thrilled to hear that you had a positive experience with our team and found our service to be friendly and personable. At Pieper-Burns State Farm, your satisfaction is our top priority, and we appreciate your trust in us for your insurance needs. "
Kristin Schroering
March 19, 2025
"Very helpful and detailed in walking us through exactly what we needed to do to handle our situation! 100% recommend them for all your insurance needs! Great team to work with!"
"Thank you for your excellent review! The Pieper-Burns State Farm team is dedicated to guiding you through all your insurance needs in a friendly and timely manner. We look forward to continuing to serve you!"
Jessica Kuhn
March 18, 2025
"These people have dragged us through hell on our home roof and our barn! They really worked their magic to get out of covering us when we have been paying for it! They are good for nothing! They do not care for their customers. When our roof got damaged they sent two guys out and removed shingles on our roof which led to major water damage confirmed by 3 professional roofing companies ! They all three said the same thing that where they had removed shingles to send in to the lab is where the water damage came from ! Not only did they hang us out to dry and pay for this out of pocket they denied any further accountability for the damages they directly caused! When we had the tornado in haysville at our land the siding was ripped off and our carport was damaged . When I called to file a claim they said we had a load of excuses and weaseled out of it! You will not be happy with these people especially when you need it! Pointless to have them Live and learn I guess They cannot be trusted"
"Jessica, I’m sorry to hear that you are feeling frustrated regarding your claims experience. Integrity and honor are core values for us, and we take all client concerns seriously. We strive to ensure that all claims are evaluated fairly and in accordance with the terms of the policy."
Yohan G
March 18, 2025
"When you think they have you covered and all your worries disappear wait until you need them the most! These people and their company have no strive to help you in fact the opposite they strive to keep their company from paying out when you are at your lowest and need them they are not your friend! From EXPIRIENCE I can promise you. "You . Are. Not. Covered" Expect a war when you file a claim they know what they are doing they will find a way out ."
"We appreciate all reviews as they help us improve our services. However, we noticed that your review may not reflect an experience with our agency as we have no record of you or your account. We suggest you reach out to your current insurance company with your concerns. "